Our Privacy Policy
This “Privacy Policy” describes the privacy practices of The City of Dating, LLC and our subsidiaries and affiliates (collectively, “The City of Dating”, “we”, “us”, or “our”) in connection with the www.thecityofdating.com website and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Service”), and the rights and choices available to individuals with respect to their information.
If you have any questions, concerns, or complaints about our Privacy Policy or our data practices, or if you want to report privacy or security violations to us, please contact us at hello@thecityofdating.com.
Last Updated: September 8th, 2023
Privacy Policy Updates:
We reserve the right to change this Privacy Policy at any time, so please review it on a regular basis. Any changes made to this Privacy Policy will be posted here. The date stamp at the top of the page represents the last day this Privacy Policy was updated. By using or accessing any of our Services, you will be deemed to have acknowledged our Privacy Policy.
Personal Information We Collect:
Information You Provide To Us:
Personal information you may provide to us through the Service or otherwise includes:
Contact Information. Such as your first and last name, email and mailing addresses, and phone number.
Content You Choose to Upload to the Service. Such as text, images, audio, and video.
Registration Information. Such as information that may be related to a service, or an event you register for.
Feedback, Testimonials, or Correspondence. Such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online, by email, via social media, or via SMS messaging.
Demographic Information. Such as your city, state, country of residence, postal code, and age.
Payment Information. All information is necessary to complete orders you place on the Service, such as your name, credit card information, billing information, and shipping information.
Transaction Information. Such as information about payments to and from you and other details of products or services you have purchased from us.
Usage Information. Such as information about how you use the Service and interact with us, including information associated with any content you upload to the websites or otherwise submit to us, and information you provide when you use any interactive features of the Service.
Marketing Information. Such as your preferences for receiving communications about products sold via our Service, and our content, articles, events, and editorial publications, and details about how you engage with our communications and Service.
Other Information. We may collect other information not specifically listed here. In which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Information We Obtain From Social Media Platforms.
We may maintain pages for The City of Dating, LLC on social media platforms, such as Facebook, LinkedIn, Twitter, Pinterest, Google, YouTube, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.
Information We Obtain From Other Third Parties.
We may receive personal information about you from third-party sources where they have a right to provide us with this information. We may also obtain your personal information from other third parties, such as marketing partners, and publicly available sources.
Cookies and Other Information Collected by Automated Means
We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and activity occurring on or through the Service. The information that may be collected automatically includes your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.
On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), Flash-based LSOs (also known as “Flash cookies”), web beacons, and similar technologies, and our emails may also contain web beacons.
Head to our Cookie Policy for more information.
Referrals
Users of the Service may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide the referral’s contact information to us so that we may contact them.
How We Use Your Information
We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection.
For Operation.
We use your personal information to:
Provide, operate, and improve the Service;
Provide information about our products and services;
Send you the products you order on the Service;
Enable security features of the Service, such as sending you security codes via email or SMS, and remembering devices from which you have previously logged in;
Facilitate social features of the Service, such as by identifying and suggesting connections with other users of the Service and providing messaging functionality;
Communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages;
Communicate with you about events or contests in which you participate;
Understand your needs and interests, and personalize your experience with the Service and our communications;
Provide support and maintenance for the Service; and
To respond to your requests, questions, and feedback.
For Research And Development.
We analyze the use of the Service to analyze and improve the Service and to develop new products and services, including by studying user demographics and use of the Service.
To Send You Marketing Communications.
We may send you The City of Dating-related marketing communications as permitted by law. You will have the ability to opt out of our marketing and promotional communications as described in the opt-out of marketing section.
To Display Advertisements.
We work with advertising partners to display advertisements on the Service. These advertisements are delivered by our advertising partners and may be targeted based on your use of the Service or your activity elsewhere online.
To Post User And Reader Testimonials And Feedback.
We receive testimonials and comments from users who have had positive experiences with our Service and products. We occasionally publish this content (includes content from third-parties such as Amazon, Barnes & Noble, Goodreads, and other such online websites.). When we publish this content, we will identify our users by their first name and last initial, which also may indicate their home city or state. We obtain your consent prior to posting your name along with the testimonial, if not submitted on our testimonial options or reviews on other websites. We may post user feedback on the Service from time to time. We will share your feedback with your first name and last initial only. If we choose to post your feedback, we will obtain your consent prior to posting your name with your feedback.
Compliance And Protection.
We may use your personal information to: (i) comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities; (ii) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (iii) audit our internal processes for compliance with legal and contractual requirements or our internal policies; (iv) enforce the terms and conditions that govern the Service; and (v) prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
With Your Consent.
In some cases, we may specifically ask for your consent to collect, use, or share your personal information, such as when required by law.
To Create Anonymous Data.
We may create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
How We Share Your Personal Information:
We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:
Our Payment Processor.
For online payments, we use the payment services of Shopify. We do not process, record or maintain your credit card or bank account information, but we will provide them with your Payment Information to enable them to process your payment for orders on the Service. For more information on how payments are handled, please refer to Shopify’s privacy policy.
Affiliates.
We may share your personal information with our affiliates, for purposes consistent with this Privacy Policy.
Service Providers.
We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Service (such as hosting, analytics, email delivery, marketing, and database management services). These third parties may use your personal information only as authorized by us.
Disclosure To Third Party Companies.
We may enter into agreements with companies to offer co-branded products and/or services via the Service (“Third Party Companies”). Where you purchase these co-branded products and/or services, we may provide your personal information to a Third Party Company where necessary in connection with the purchase or you have consented to us doing so. Because we do not control the privacy practices of these Third Party Companies, you should read and understand their privacy policies, which we or they will make available to you before we provide your personal information to them.
Third-Party Platforms And Social Media Networks.
If you have enabled features or functionality that connect the Service to a third-party platform or social media network (such as by logging in to the Service using your account with the third-party, providing your API key or similar access token for the Service to a third-party, or otherwise linking your account with the Service to a third-party’s services), we may disclose the personal information that you authorized us to share. We do not control the third party’s use of your personal information.
Advertising Partners.
When we use third-party cookies and other tracking tools, we may disclose your personal information to those third-party companies to help us analyze the use of the Service, display advertisements on the Service, and advertise the Service elsewhere online.
Other Users Of The Service And The Public.
We may provide functionality that enables you to disclose personal information to other users of the Service or the public. You may be able to submit content to the Service (such as comments, reviews, surveys, blogs, photos, and videos), and we will display your name along with the content you submit. We do not control how other users or third parties use any personal information that you make available to other users or the public. Once you have posted information publicly, while you will still be able to edit and delete it on our Service, you will not be able to edit or delete such information cached, collected, and stored elsewhere by others (e.g., search engines).
Professional Advisors.
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
For Compliance, Fraud Prevention And Safety.
We may share your personal information for compliance, fraud prevention, and safety purposes.
Business Transfers.
We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Privacy Policy.
Your Choices
Here we describe the rights and choices available to all users of our Service. Users who are located within the European Union can find additional information about their rights here.
Opt Out Of Marketing Communications.
You may opt out of marketing-related emails and SMS messages by following the opt-out or unsubscribe instructions at the bottom of the email, text, or by contacting us. You may continue to receive service-related and other non-marketing emails.
Cookies & Browser Web Storage.
We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Service and third-party websites (e.g., for ad tailoring or analytics purposes).
Users may opt out of receiving targeted advertising on websites through sites we list in our Cookies Policy.
In addition, your mobile device settings may provide ways to limit our, or our partners’, ability to engage in ad tracking or targeted advertising using the ‘advertising ID’ associated with your mobile device.
If you choose to opt-out of targeted advertisements, you will still see advertisements online, but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavior participate in these opt-out programs, so you may still receive some cookies and tailored advertisements from companies that are not listed.
Do Not Track.
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please click here.
Choosing Not To Share Your Personal Information.
Where we are required by law to collect your personal information, or where we need your personal information to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our Services. We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means.
Other Sites, Mobile, Application, and Services.
The Service may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third-party websites or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use, and sharing of your personal information. We encourage you to read the privacy policies of the other websites, and mobile applications, and online services you use.
Security Practices.
The security of your personal information is important to us. We employ organizational and technical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.
Data Transfers.
We are headquartered in the United States and our Service can be accessed in other countries. Your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country.
European Union users please read information about transfer of personal information outside of the European Union here.
Children
The Service is not intended for children, they should not use the Service, and we do not collect personal information from them. For these purposes, we define “children” as:
anyone under 18 years old; and
anyone under the age of their country of residence, below which their parent or legal guardian needs to consent to our processing of personal information.
If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian as required by law, we will delete it.
NOTICE TO CALIFORNIA RESIDENTS:
The City of Dating collects personal information from our customers as detailed in our Privacy Policy in connection with the products and services that The City of Dating offers. This includes information collected online through our Service (both when a customer accesses the Service and/or makes a purchase on our website), branded pages on third-party platforms (i.e., social networking services), and through our direct marketing campaigns or other online communications (emails, and SMS), as well as offline through our events and mobile messaging services (collectively, “Services”).
The following serves as our notice at the collection of personal information in accordance with California law. As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
Information.
You can request the following information about how we have collected and used your Personal Information during the past 12 months:
The categories of Personal Information that we have collected.
The categories of sources from which we collected Personal Information.
The business or commercial purpose for collecting and/or selling Personal Information.
The categories of third parties with whom we share Personal Information.
The categories of Personal Information that we sold or disclosed for a business purpose.
The categories of third parties to whom the Personal Information was sold or disclosed for a business purpose.
Access.
You can request a copy of the Personal Information that we have collected about you during the past 12 months.
Deletion.
You can ask us to delete the Personal Information that we have collected from you.
Opt-out of sales.
You can opt out of any sale of your Personal Information.
Opt-in.
If we know that you are under 18 years of age, we will ask for your affirmative authorization to sell your Personal Information before we do so.
Nondiscrimination.
You are entitled to exercise the rights described above free from discrimination as prohibited by the CCPA.
In the past twelve (12) months, we have not “sold” personal information subject to the CCPA.
Right To Information, Access And Deletion.
You may submit requests to exercise your right to information, access, or deletion at hello@thecityofdating.com. Please note, we cannot process any request without sufficient detail provided by you so we can understand and respond to it.
We will need to verify your identity information, access, and delete it. We reserve the right to confirm your California residency. To verify your identity, we may require government identification, a declaration under penalty of perjury or other information needed. Your authorized agent may make a request on your behalf upon our verification of the agent’s identity and our receipt of a copy of a valid power of attorney given to your authorized agent pursuant to California Probate Code Sections 4000-4465. If you have not provided your agent with such a power of attorney, you must provide your agent with written and signed permission to exercise your CCPA rights on your behalf, provide the information we request to verify your identity, and provide us with confirmation that you have given the authorized agent permission to submit the request.
Personal Information That We Collect, Use, And Disclose
Below is a summarization of the Personal Information we collect by reference to the categories of Personal Information specified in the CCPA and describes our practices currently and during the 12 months preceding the effective date of this Privacy Policy. Information voluntarily provided to us, such as in web forms, may contain other categories of personal information not described below.
STATUTORY CATEGORY OF PERSONAL INFORMATION (PI) (Cal. Civ. Code § 1798.140):
IDENTITIES.
PI COLLECTED:
Contact information (first and last name, address, phone number, email address, and other contact information provided), content you choose to upload, registration information, and demographic information.
SOURCES:
You, Third-Party Providers
PARTIES WHOM WE DISCLOSE PI FOR BUSINESS PURPOSES:
Affiliates, service providers, third parties designated by you, advertising partners, professional advisors, authorities, business and marketing partners, other users, and the public.
CALIFORNIA CUSTOM RECORDS (CALIFORNIA CIVIL CODE SECTION 1798.80).
PI COLLECTED:
Contact information (first and last name, address, phone number, email address, and other contact information provided), content you choose to upload, demographic information, payment information, transaction information, messages, interactive features (messaging, commenting functionalities, forums, blogs, and social media pages), and technical information (IP address).
SOURCES:
You, Third-Party Providers
PARTIES WHOM WE DISCLOSE PI FOR BUSINESS PURPOSES:
Affiliates, service providers, payment processors, third parties designated by you, advertising partners, professional advisors, authorities, business and marketing partners, other users, and the public.
COMMERCIAL INFORMATION.
PI COLLECTED:
Payment information, transaction information, marketing data, and online activity data.
SOURCES:
You, Third-Party Providers, Automatic Collection
PARTIES WHOM WE DISCLOSE PI FOR BUSINESS PURPOSES:
Affiliates, service providers, payment processors, third parties designated by you, advertising partners, professional advisors, authorities, and business and marketing partners.
FINANCIAL INFORMATION.
PI COLLECTED:
Payment information, and transaction information
SOURCES:
You
PARTIES WHOM WE DISCLOSE PI FOR BUSINESS PURPOSES:
Affiliates, payment processors, professional advisors, authorities, and business and marketing partners.
ONLINE IDENTIFIERS.
PI COLLECTED:
Device Data, Registration information
SOURCES:
You, Third-Party Providers, Automatic Collection
PARTIES WHOM WE DISCLOSE PI FOR BUSINESS PURPOSES:
Affiliates, service providers, payment processors, third parties designated by you, advertising partners, professional advisors, authorities, and business and marketing partners.
INTERNET OR NETWORK INFORMATION.
PI COLLECTED:
Marketing data, device data, online activity data
SOURCES:
Automatic Collection
PARTIES WHOM WE DISCLOSE PI FOR BUSINESS PURPOSES:
Affiliates, service providers, payment processors, third parties designated by you, advertising partners, professional advisors, authorities, and business and marketing partners.
GEOLOCATION DATA.
PI COLLECTED:
Device Data, Precise geolocation/location data
SOURCES:
Automatic Collection
PARTIES WHOM WE DISCLOSE PI FOR BUSINESS PURPOSES:
Affiliates, service providers, payment processors, third parties designated by you, advertising partners, professional advisors, authorities, and business and marketing partners.
INFERENCES.
PI COLLECTED:
May be accessed from your: contact information, content you choose to upload, transactional data, feedback information, demographic information, registration information, payment information, marketing data, device data, online activity data
SOURCES:
We collect profile inferences that we draw from the above categories of personal information and web activity to create a personalized profile so we can better identify goods and services that may be of interest.
PARTIES WHOM WE DISCLOSE PI FOR BUSINESS PURPOSES:
Affiliates, service providers, advertising partners, professional advisors, authorities, and business and marketing partners.
PURPOSE OF PI COLLECTION:
To deliver Service
To authenticate and verify individual identities
To provide customized information and offers of products and services, including to enable third party services to display customized content and targeted advertising.
To manage and communicate with you, including responding to your questions, SMS, and providing customer or technical support.
To process payments and fulfill orders
For research and development
To publish feedback, personal testimonials, and other information in our editorial publications and online articles.
To provide information about our company such as newsletters or other communications, and to deliver advertising and promotional information from our partners and third-party vendors.
To improve our technologies including for the purpose of enhancing your experience on the Service.
To provide marketing messages, promotions, offers of products and services, and other content that we think will be of specific interest to you, where you have consented (or not opted out, as applicable).
To participate in data cooperatives to send direct mail, and/or other direct marketing to customers and better understand buying habits.
To manage and secure our operations including detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; debugging to identify and repair errors with our Website; and auditing relating to interactions, transactions, and other compliance activities.
To enforce our agreements and policies
To comply with our legal obligations.
We may also use personal information you provide to us for other purposes as disclosed at the time you provide your personal information or otherwise with your consent.
PRIVACY POLICY FOR EUROPEAN USERS
The information provided in this “Privacy for European Users” section applies ONLY to individuals in Europe.
Personal Information.
References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.
Controller.
The City of Dating, LLC is the controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation.
Legal Bases For Processing.
The legal basis of our processing of your personal information as described in this Privacy Policy will depend on the type of personal information and the specific context in which we process it. However, the legal bases we typically rely on are set out in the table below. We rely on our legitimate interests as our legal basis only where those interests are not overridden by the impact on you (unless we have your consent, or our processing is otherwise required or permitted by law). If you have questions about the legal basis of how we process your personal information, contact us at hello@thecityofdating.com.
Details regarding each below processing purpose is described further in our here.
PROCESSING PURPOSE: To operate the Service
LEGAL BASIS: Processing is necessary to perform the contract of our Service or the sites that you request prior to access the Service. We process your personal information for the purpose of providing you with the Service you access and request.
PROCESSING PURPOSE: To send you marketing communications, to display advertisements.
LEGAL BASIS: Processing is based on your consent where that consent is required by applicable law. Where consent is not required, we process your personal information for the purpose of promoting our business and showing you tailored and relevant content.
PROCESSING PURPOSE: For research and development, for compliance, fraud, prevention, and safety, to create anonymous data.
LEGAL BASIS: These activities constitute our legitimate interests as shared above.
PROCESSING PURPOSE: To comply with law.
LEGAL BASIS: Processing is necessary to comply with your legal obligations.
PROCESSING PURPOSE: To post testimonials and feedback.
LEGAL BASIS: Processing is based on your consent. We rely on your consent. You have the right to withdraw it where you are asked for consent or on our Service.
Please note, we may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it.
We ask that you NOT provide us with any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Service, or otherwise to us. If you do not consent to our processing and use of such sensitive personal information, you must not submit such sensitive personal information through our Service.
We retain personal information where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested; to comply with applicable legal, tax, or accounting requirements; to establish or defend legal claims; or for fraud prevention). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Rights.
European data protection laws give you certain rights regarding your personal information. If you are located within the European Union, you may ask us to take the following actions in relation to your personal information that we hold:
Provide you with information about our processing of your personal information and give you access to your personal information.
Update or correct inaccuracies in your personal information.
Delete your personal information.
Transfer a machine-readable copy of your personal information to you or a third party of your choice.
Restrict the processing of your personal information.
Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
You may submit these requests by email to hello@thecityofdating.com. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction.
Data Transfer
If we transfer your personal information from Europe to a country outside of Europe such that we are required to apply additional safeguards to your personal information under European data protection laws, we will do so.